Emotional Intelligence 3.- Developing Empathy

In this course, you will be investigating and learning about empathy, the third of the five competencies. It is empathy that is the underlying ability to hear and connect to others.

Emotional Intelligence 2.- Developing Self Regulation

Transitioning Naturally Through Menopause

In this course you will learn about menopause and the transition that your body goes through, as well as how you can decrease the negative effects that this natural transition might cause.

Emotional Intelligence 1. - Developing Self Awareness

Receiving Feedback

In this course, you will learn about the importance of receiving positive feedback and constructive criticism openly and assertively.

Giving Constructive Feedback

This course covers how to give constructive negative feedback as well as positive feedback so that it is motivational encourages a positive change in performance, while also reinforcing correct performance that is achieving good results.

Building Resilience

In this course you will learn about the importance of being resilient. Resilience is the ability to take life’s lessons and knockdowns and get right back up again to continue on.

Adapting to change

In this course you will learn about the importance of adaptability for yourself and employer in all aspects of life.

Working in Remote Teams

There is a difference between working within a dedicated common “office” space and working remotely from home or in another geographical location.

Goal Setting

In this course, you will learn about the importance of setting goals to manage and measure performance in the work environment.

Delegation to Succeed

In this session you will learn about the importance of delegating tasks to your subordinates in order to get jobs done, increase productivity and to develop employees.

Saying 'No" Assertively

In this module you will learn about the importance of saying "No" to others when you genuinely are unable to fulfil their request, don't want to do what is being asked because you feel put upon, or simply do not have the time.

Are You Listening

This course will help increase awareness of yourself and your ability to truly listen and how this impacts you and others.

Embracing Difficult Conversations

Working with customers is not supposed to be difficult. When you get it right, the reward is complete job satisfaction and satisfied customers. FREE TRIAL CODE: greenkeycoupon

Speaking to be Understood

As effective communication is the foundation to excellent customer service, in this course you will learn about the importance of speaking clearly and concisely to be understood by others.

Me and my Values: Who am I?

You will recognise how values influence and drive your behaviour in response to what you perceive, hear and understand in each situation.

Stress in My Stride

Taking positive steps to minimise negative effects of stress will alleviate any impact on wellbeing, ensuring your energy, health, productivity and performance remains unaffected, so that you achieve a stable and healthy work-life balance.

The Art of Self-Empowerment

When self-empowered you are able to take responsibility for your personal growth and development, increase knowledge and skills through experience, bringing value to yourself, your work role, your work, as well as all other aspects of your life.

Maximising Energy

In this course you will gain tips, tricks and practices to use every day that will maximise your mental and physical energy. You can apply these to all aspects of your life, whether work or in your personal life.

Brain Health - Mental Agility

In this course you will learn proactive techniques to support healthy mental vitality and good brain health.

Natural Immune Health

In this course you will learn about how to keep your immune system healthy through lifestyle choices in order for it to function well to protect you against pathogens.