Bundle includes
Here are all the courses that are included in your bundle.
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£10.00Are You Listening
This course will help increase awareness of yourself and your ability to truly listen and how this impacts you and others.
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£10.00Embracing Difficult Conversations
Working with customers is not supposed to be difficult. When you get it right, which is possible even when the customer is complaining, frustrated or upset about the service, the reward is complete job satisfaction and satisfied customers.
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£10.00Speaking to be Understood
As effective communication is the foundation to excellent customer service, in this course you will learn about the importance of speaking clearly and concisely to be understood by others.
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£10.00Me and my Values: Who am I?
You will recognise how values influence and drive your behaviour in response to what you perceive, hear and understand in each situation.
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£10.00Stress in My Stride
Taking positive steps to minimise negative effects of stress will alleviate any impact on wellbeing, ensuring your energy, health, productivity and performance remains unaffected, so that you achieve a stable and healthy work-life balance.
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£10.00The Art of Self-Empowerment
When self-empowered you are able to take responsibility for your personal growth and development, increase knowledge and skills through experience, bringing value to yourself, your work role, your work, as well as all other aspects of your life.
