Emotional Intelligence 4. - Developing Relationship Management
In this course, you will be investigating and learning about relationship management, the fourth of the five competencies.
learning objectives
In this course you will learn how to
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Influence others through the use of effective tactics of persuasion
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Listen attentively and send convincing messages
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Nurture relationships through building bonds
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Manage conflict effectively through negotiation to resolve disagreements
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Improve your relationship building and management capabilities.
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£10.00Embracing Difficult Conversations
Course curriculum
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1
Lesson 1
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Relationship Management - Learning Objectives and Overview
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Self-assessment
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Self-assessment feedback
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What is Relationship Management?
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Relationship Management Unravelled (video)
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Building Nurturing Relationships
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Tips for Developing and Managing Relationships
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Conclusion
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Post Course Self-assessment
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Self-assessment feedback
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Leave course feedback
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- Tom Highland
people who took this course also enjoyed the following
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£10.00Emotional Intelligence 1. - Developing Self Awareness
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£10.00Emotional Intelligence 3.- Developing Empathy
In this course, you will be investigating and learning about empathy, the third of the five competencies. It is empathy that is the underlying ability to hear and connect to others.
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