Emotional Intelligence 4. - Developing Relationship Management
In this course, you will be investigating and learning about relationship management, the fourth of the five competencies.
In this course you will learn how to
Influence others through the use of effective tactics of persuasion
Listen attentively and send convincing messages
Nurture relationships through building bonds
Manage conflict effectively through negotiation to resolve disagreements
Improve your relationship building and management capabilities.
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£10.00
Relationship Management - Learning Objectives and Overview
Self-assessment
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What is Relationship Management?
Relationship Management Unravelled (video)
Building Nurturing Relationships
Tips for Developing and Managing Relationships
Conclusion
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“A must for every professional ”
In this course, you will be investigating and learning about empathy, the third of the five competencies. It is empathy that is the underlying ability to hear and connect to others.
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