The practical skills of emotional intelligence are based on five competencies, all of which need to be learned in order to apply them in work related and personal circumstances:
Self-awareness
Motivation
Self-regulation
Empathy
Relationship Management
Developing Empathy - Learning Objectives and Overview
Self-assessment
Self-assessment feedback
Defining Empathy
Empathy Unravelled (video)
Developing Empathy
Techniques for Developing Empathy
Conclusion
Post Course Self-assessment
Self-assessment feedback
Leave course feedback
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“An engaging course, fun to go through, great content”
Sheila Boyd
In this course you will learn about how well you know yourself and the impact, whether positive or negative you have on those around you, including those you lead.
In this course you will learn about the importance of self-regulation. In other words, how well you are able to regulate your emotions in response to difficult people and situations when you feel annoyed, angry, frustrated or disappointed.
When self-empowered you have self-confidence taking responsibility for personal growth, & self-development. This enables increased focus, knowledge, skills and experience that brings personal value, as well as value to your work & your org...
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