Emotional Intelligence 1. - Developing Self Awareness

In this course you will learn about how well you know yourself and the impact, whether positive or negative you have on those around you, including those you lead.

Receiving Feedback

In this course, you will learn about the importance of receiving positive feedback and constructive criticism openly and assertively.

Delegation to Succeed

In this session you will learn about the importance of delegating tasks to your subordinates in order to get jobs done, increase productivity and to develop employees.

Saying 'No" Assertively

In this module you will learn about the importance of saying "No" to others when you genuinely are unable to fulfil their request, don't want to do what is being asked because you feel put upon, or simply do not have the time.

Giving Constructive Feedback

This course explains how to give constructive negative feedback as well as positive feedback so that it is motivational and encourages a positive change in performance, while also reinforcing correct performance that is achieving effective results.

Individual plan