Corporate Masterclass
Coaching and self-paced learning that boosts development of for your team
Masterclasses that drive results and change
Within 12 weeks after approximately 8 hours of learning your personnel will be confident in themselves, have a skilled and professional manner that builds sustainability and loyalty to achieve the competitive edge that any business needs.
Participants will be rewarded with a certificate on successful completion of each course.
Learning structure of all masterclass bundles based on "Customer Focused Communication" example:
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Weeks 1 - 2 Speaking to be Understood
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Week 3 Interactive masterclass 2 hours
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Weeks 5-6 Are you Listening
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Week 7 Interactive masterclass 2 hours
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Weeks 8-9 Embracing Difficult Conversations
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Week 10 Interactive masterclass 2 hours
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Week 11 Revision all courses (participants)
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End week 11 access closed
Choose from our most popular masterclasses
Masterclass 1: CUSTOMER FOCUSED COMMUNICATION
The customer focused communication learning bundle is targeted at all customer contact employees and includes a masterclass after each course within the bundle to cement skills learning and provide an opportunity for participant questions related to each course. Participants receive a certificate on successful completion of each course. Customer focused communication main objectives:
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To communicate effectively with all customers in a positive, assertive manner that builds customer loyalty.
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To be proactive in communicating with customers.
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To be comfortable and confident in communicating with customers in all situations.
Masterclass 2: MANAGING SUCCESSFULLY
The bundle Managing Successfully is targeted at junior and middle level managers. Between the courses there is a 2-hour masterclass, 3 masterclasses in total and a total of 11 weeks to complete this learning bundle – “Managing Successfully”. Main objectives:
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To delegate successfully to improve performance and overall productivity.
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To set clear, SMART and performance-related goals with individuals and teams in order to drive goal achievement.
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To be able to give constructive feedback to employees.
Masterclass 3: WORKPLACE WELLBEING
To understand how to maximise mental and physical vitality and wellbeing in order to embrace life and perform at full capacity. Main objectives:
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To maximise mental and physical energy in order to embrace all aspects of life.
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To feel self-empowered and confident in yourself in order ot perform effectively.
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Stress in Your Stride - To build resilience through managing life's curve balls effectively.
MAKE YOUR OWN BUNDLE?
Make up your own bundle by choosing any three courses for your team and your business.
Masterclasses will automatically be added as a part of your masterclass bundle. All participants will receive certificates at the end of each course.