Emotional Intelligence 1. - Developing Self Awareness

Receiving Feedback

In this course, you will learn about the importance of receiving positive feedback and constructive criticism openly and assertively.

Delegation to Succeed

In this session you will learn about the importance of delegating tasks to your subordinates in order to get jobs done, increase productivity and to develop employees.

Saying 'No" Assertively

In this module you will learn about the importance of saying "No" to others when you genuinely are unable to fulfil their request, don't want to do what is being asked because you feel put upon, or simply do not have the time.

Giving Constructive Feedback

This course covers how to give constructive negative feedback as well as positive feedback so that it is motivational encourages a positive change in performance, while also reinforcing correct performance that is achieving good results.

Individual plan