Appreciative inquiry

You will learn the importance of using appreciative inquiry to manage individuals, groups and teams in a positive, constructive and inspirational manner.

Motivation and Emotional Intelligence

In this course, you will learn about motivation and how to positively influence others. The fifth of the emotional intelligence competencies.

Developing Relationship Management and Emotional Intelligence

In this course, you will be investigating and learning about relationship management, the fourth of the five competencies. Develop your relationship management and use empathy and emotional intelligence to manage relationships successfully.

Developing Empathy and Emotional Intelligence

In this course, you will be investigating and learning about empathy, the third of the five emotional intelligence competencies. It is empathy that is the underlying ability to hear and connect to others.

Developing Self Regulation and Emotional Intelligence

In this course you will learn about the importance of self-regulation. In other words, how well you are able to regulate your emotions in response to difficult people and situations when you feel annoyed, angry, frustrated or disappointed.

Developing Self Awareness and Emotional Intelligence

In this course you will learn about how well you know yourself and the impact, whether positive or negative you have on those around you, including those you lead.